Privacy Policy

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This Privacy Policy describes how A&L Enterprise Pte. Ltd. collects, uses, discloses, and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

By using our website or providing your personal data to us, you consent to the practices described in this Policy.

1. Personal Data We Collect

We may collect personal data including but not limited to:

name, job title, and company name;

email address, phone number, and business contact details;

billing and delivery information;

correspondence, enquiries, and transaction records;

technical data such as IP address, browser type, and website usage information.

2. Purpose of Collection

We collect and use personal data for the following purposes:

processing enquiries, quotations, orders, and payments;

delivering products and providing customer support;

managing business relationships and communications;

complying with legal, regulatory, and accounting requirements;

improving our website, products, and services.

We will not use personal data for purposes beyond those stated without obtaining further consent, unless permitted by law.

3. Disclosure of Personal Data

We may disclose personal data to:

logistics providers, banks, payment processors, and professional advisers;

government authorities or regulators where required by law;

third-party service providers engaged to support our business operations.

All disclosures are made on a need-to-know basis and subject to confidentiality obligations.

4. Cross-Border Data Transfer

As an international trading company, personal data may be transferred outside Singapore.

We will take reasonable steps to ensure that overseas recipients provide a standard of protection comparable to Singapore’s PDPA requirements.

5. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, disclosure, alteration, or loss.

6. Accuracy and Retention

We rely on individuals to provide accurate and complete personal data.

Personal data is retained only as long as necessary to fulfil business or legal purposes, after which it will be securely deleted or anonymised.

7. Access and Correction

You may request access to or correction of your personal data held by us by contacting us at the details below.

We may charge a reasonable administrative fee and will respond within a reasonable time in accordance with PDPA requirements.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

enhance user experience;

analyse website traffic and usage patterns.

You may adjust your browser settings to disable cookies, but some website functions may be affected.

9. Withdrawal of Consent

You may withdraw your consent for the collection, use, or disclosure of your personal data by providing reasonable notice in writing.

Please note that withdrawal of consent may affect our ability to provide products or services to you.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website and will take effect upon publication.